Contented learners

  • Blog
  • Contact Us
  • Contented Homepage
  • Login to learner site
  • Newsletter

FAQs for Contented learners

Stuff I might want to know before I start

Take the tour before you start your study

My manager says do this course but what’s in it for me?

How do Contented’s online courses work?

How is the Contented elearning system structured?

How long do I have access to my Contented courses?

Which web browsers are best for the online courses?

How can I make my Contented learner page a Favorite?

Passwords and logging in

How can I change my password?

I’ve lost my password!

I don’t have a username and password

Certificates and postal addresses

How do I get a certificate or Diploma certificate?

The postal address on my profile is wrong.

Oh oh… I reckon something technical has gone wrong!

My test score won’t update

Hey, some of the links don’t work!

All my courses have disappeared! Where are they?

Group bookings and access codes

My organisation enrolled a group of learners – how do I get started?

What does my login/group manager do?

Study tips to get you through on time

I don’t think I can finish the courses on time. What’ll I do?

Reference materials, writing tips and keeping up with the play

Can I adapt your course for my workplace?

OK, OK, I hear you! But can I have a summary of the course for reference?

How can I keep up to date in this field?

How do I buy another course, or Diploma?

  • Read our tech support FAQs first – they answer most people’s questions

    Before you start studying Contented courses
    Take the tour before you start your study
    My manager says do this course but what’s in it for me?
    How do Contented’s online courses work?
    How is the Contented elearning system structured?
    How long do I have access to my Contented courses?
    Which web browsers are best for the online courses?
    How can I make my Contented learner page a Favorite?
    Passwords and logging in
    How can I change my password?
    I’ve lost my password!
    I don’t have a username and password
    Certificates and postal addresses
    How do I get a certificate or Diploma certificate?
    The postal address on my profile is wrong
    Something technical has gone wrong!
    My test score won't update
    Hey, some of the links don't work!
    All my courses have disappeared! Where are they?
    Group bookings and access codes
    My organisation enrolled a group of learners - how do I get started?
    What does my login/group manager do?
    Study tips to get you through on time
    I don't think I can finish the courses on time. What'll I do?
    Reference materials and writing tips
    Can I adapt your course for my workplace?
    OK, OK, I hear you! But can I have a summary of the course for reference?
    How can I keep up to date in this field?
    How do I buy another course, or Diploma?
    See all FAQs

    Email Tech Support
  • Writing tips and news for you

  • RSS Latest blog post

    • Intranet obesity: content diet or content stomach stapling?
    • Writing tip: How to punctuate do’s and don’ts? Life is short.
    • Writing tip: Use a template in Word to improve accessibility
    • WCAG 2.0 undermined by 3 generations of digital illiteracy
    • Diploma in Accessible Content coming in March 2012
  • Subscribe

    Sign up for the newsletter

    Follow Contented on Twitter

    Get Contented's blog by RSS feed

  •  
    AliceandRachel on Twitter